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Our Mission and Focus
Adroit is an operational consulting firm, specializing in developing strategies, implementing operational improvements and aligning business and technology.
Practice Areas
» Operational Strategy
» Sales Operations
» Customer Support Operations
» Business - IT Alignment
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Current News & Events
Press Release:
Moira Bailey Joins Adroit Consulting as Senior Consultant, Strengthening Customer Support Operations Practice
Chicago - April 17, 2008
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Press Release:
Kevin Josephson Joins Adroit Consulting, Expanding Sales Operations Practice
Chicago - April 14, 2008
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Recent Event:
ITIM Conference and Expo
Las Vegas - November 8, 2007
Adroit Consulting CEO to Outline Techniques for Improving IT Business Alignment at ITIM Conference and Expo.
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Recent Event:
Adroit Consulting & SourceMedia to participate in panel discussion at FOLIO 2007.
New York City - September 25, 2007
Stan Martin, CEO of Adroit Consulting, Inc. and David Greenough, VP Business Technology at SourceMedia, Inc. will join forces next Tuesday, Sept. 25, to discuss effective practices for building and motivating a publishing sales force at the Folio Show, a national event for magazine professionals scheduled next week in New York City at the Marquis Marriott.
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Recent Event:
Adroit Consulting's Kathy Johnson Joins Executive Panel to Discuss Information Security, Privacy
Chicago - April 13, 2007
Adroit Consulting Principal Kathy Johnson will speak at the CIO Forum & Executive IT Summit on a panel discussing Information Security and Privacy issues next Tuesday, April 17 at the Renaissance Hotel and Convention Center in Schaumburg, Il.
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Real Results
Driving Performance in Customer Service
An Industrial Manufacturing Company wanted to evaluate the efficiency and performance of their Customer Service organization to be prepared to support planned growth.
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Building an Effective Inside Sales Function
Several attempts to launch an effective Inside Sales function fell short of expectations as ISRs were performing customer service activities and not making proactive outbound calls to increase sales.
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Developing Build to Order Capabilities
A product focused company needed to transform into a customer solution provider by building the capability to deliver more customized solutions.
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