Customer Service Diagnostic
Adroit Consulting performs the complimentary customer service diagnostic for companies across a variety of industries. The diagnostic's goal is to provide quick identification of potential improvement areas when compared to "best in class" capabilities and to reveal underlying service and sales related challenges. The Customer Service Diagnostic can provide insights into your company's phone, email, and self-service support channels from an outside-in customer perspective.
If you are interested in Adroit Consulting performing a Customer Service Diagnostic for your company, please click here.