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A perspective on the value we provide to our clients and our values, from our CEOThere are several well known reasons as to why companies engage consulting firms. Most common are the desire for outside independent perspective, unbiased by internal politics and organizational agendas; the need for specialized expertise that does not exist within the organization; and the need for additional bandwidth for a specifically defined mission or period of time. While the reasons for hiring consultants may be obvious, the challenge is to ensure that those hired deliver enough value to justify your confidence and investment in their skills. At Adroit, we take responsibility for meeting that challenge and for ensuring our clients perceive a tangible return on their investment from our services. Professionals who are passionately committed to serving clients and take pride in improving those clients' business operations are the foundation of Adroit. We care about making your bu'siness better. We do not consult at you, offer advice devoid of practicality, or have you subsidize the training of our employees. Our motivation is to improve the efficiency of your business and to provide actionable recommendations that are designed to have impact on your business, not suggest the adoption of "best practices" based on a "one size fits all" methodology. In short, we want to earn your confidence each and every day. Our consultants work for Adroit because of the rare opportunity to practice their profession and see the impact of their recommendations in improving a client's operations. Their objective is to understand your issues, propose solutions based on the practical applicability of best practices to your specific business, and help implement those that provide the highest ROI and acceptable risk. Our value proposition is simple: Success is about execution! We maintain a relentless focus on ensuring our clients can implement the recommendations we provide to improve their business operations. We are committed to 100% Customer Satisfaction, both your and your customers'. If at any time we fail to live up to these principles, I want to hear from you. More likely, you will hear from me and we will make it right. Equally important is for us to hear from you when we live up to these principles, or with ideas on how we can better serve you and your company. Sincerely, Stan Martin Stan has more than 25 years of experience as a business executive and consultant. He has an exceptional track record in building world-class business development, sales, marketing and customer care operations in both the products and services worlds. Prior to founding Adroit Consulting, Stan was the President and COO of InstallShield Software Corp., where he engineered the transformation of this market-leading software tools company to the Internet infrastructure space. He was the COO of Whittman-Hart, Inc. (NASD: WHIT), the county's premier consulting firm focused exclusively on the Mid Market, where he orchestrated its growth from $87M to over $500M in revenues in less than three years. Stan's earlier career included senior management positions at Ernst & Young, LLP, Siemens-Nixdorf AG, and IBM. A Phi Beta Kappa and Beta Gamma Sigma graduate of Lehigh University, he holds a B.S. degree in Finance; is an active member of The Economic Club of Chicago, the Foundation Board of Children's Memorial Hospital in Chicago; advises several early-stage companies in the Chicago area; and is a guest lecturer at the University of Chicago Graduate School of Business.
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