• Practice Areas
• Solution Frameworks
• Case Studies
• Real Results
• Client List

Real Results

Adroit Consulting specializes in improving the performance of sales and customer support functions of mid-sized companies and Fortune 500 divisions. Our small teams of seasoned consulting practitioners combine deep operational and consulting experience. This combination provides our clients with practical, tested solutions that deliver measurable results.

"Our sales teams increased their selling time by 30% within 30 days and were all hitting their targets within 90 days, as a result of the recent restructuring and redesigned workflows."
- SVP of Sales and Marketing

"We have experienced double digit revenue growth for two consecutive years, as a result of our new distribution strategy, sales force restructuring and the creation of a new inside sales function."
- COO

"Our close to call ratio increased 33% after increasing productive selling time by re-routing service calls from sales to customer service, significantly reducing the cost of sales."
- VP of Operations

"100% of our leads and strategic account activity are now tracked through our existing CRM system, eliminating the need for a costly upgrade or any new investment in technology."
- CIO

"We reduced operating costs by $2.5M annually through the consolidation of a number of real and "virtual" call centers into a centralized, segmented operation."
- Director of Operations

"Our Sales Profit contribution increased by 212% within 24 months thought the implementation of an improved selling process and the creation of an inside sales force."
- VP of Sales

"The metrics driven approach to improving the order to cash cycle was excellent and has shown positive results one week after the end of the trial pilot."
- President

"Employee turnover decreased from 33% to 15% through the development and implementation of a best practices training and management coaching programs."
- VP of Customer Service

"In the 1st month of implementation of our new strategy, we developed 12 direct strategic account relationships without upsetting our traditional channel partners."
- EVP of Operations

"We improved customer retention from 40% to 68% through a shift from product-focused to customer-focused intimacy based on a comprehensive Customer Insight effort."
- Corp Director Customer Care